1A Toll Gate Road, Ludlow, Shropshire SY8 1TQ
caroline.kenny@visionhomes.org.uk (01584) 877737 www.visionhomes.org.uk
Our residential care services in Shropshire are modern built bungalows set in residential surroundings close to excellent amenities and transport links in Ludlow.
All our specialist homes provide quality accommodation, care and support for individuals who need a higher degree of staffing support than is available within standard residential services.
Occupying a site of just less than half an acre, each of three purpose built bungalows offers individual bedrooms to five people along with a spacious lounge, kitchen area, and bathrooms/ WCs. A fourth bungalow gives the benefit of additional communal rooms which are used for a variety of activities -or simply to find a little peace and quiet.
Although they are located on one site, each bungalow is individually staffed and managed and has a character of its own, reflecting the service users’ interests and aspirations.
The environment in each bungalow is homely whilst robust to meet the individual needs of the service users who come to live with us. All bedrooms are personalised by service users. The gardens are secure and have been designed specifically for people with visual impairments.
The service users themselves are drawn from all over England and a number of ‘locals’ from Shropshire. This variety of backgrounds and experiences has resulted in a rich diversity in the service delivered to individuals who wish to continue to develop their own, highly individual, lifestyles.
Our homes have built their excellent reputation based upon well-established principles of care aiming to deliver an individual Person Centred approach, offering progressive, integrated care pathways for individuals with disabilities.
The care we provide is focused on helping individuals by supporting them to reach their maximum potential to live a fulfilling life. We see every Service User as an individual and every Service User has their own person centred plan tailor made to meet their individual needs.
Vision Homes Association has very high professional standards. Our staff receive a high level of training – not just with statutory training such as moving and handling, health and safety and protection of vulnerable adults. Vision Homes Association develops additional specialist training to ensure that staff feel confident in supporting people with disabilities such as visual impairment, challenging behaviours, epilepsy and diabetes training.
We make sure that all of our service users feel safe and are treated with dignity and respect at all times. We respect their right to privacy when they want it. We listen to what they want and what they say about our service.
Whether support is being paid for by a local authority, through Individual Budgets or out of a person’s own pocket, Vision Homes Association can create a plan that is always tailored to an individual needs whilst promoting independence, dignity and right to live the way they want in their own individual space. We know this approach is important to those we support and we have seen the benefits this support brings to the welfare and health of our service users.
Vision Homes Association strives to provide “bespoke†services, developed around each individuals needs, aspirations, assessments, and information from key persons in the Service User’s life. Personalisation of the service is then maintained through person-centered-planning, in a format that reflects the Service User’s preferred communication methods.
The Age range and Sex of service users:
Age: 18 - 65 years old
Sex: mixed
The range of needs of current service users:
-Visual Impairments
-Multiple disabilities (Learning and or Physical)
-Diabetes
-Epilepsy
-PEG Feed
The number and size of the rooms in the bungalow:
The bungalow comprises of five bedrooms for each of the five people living at 1A,
a shared lounge, a kitchen, utility room, a toilet room, a bathroom and toilet,
a sleep-in /office room and a shower room.
The size of the bedrooms are: 13’2†x 11’3â€
The lounge is: 21’6†x 13’2â€
Details of any specific therapeutic techniques used:
At this time VHA is not able to offer any therapeutic services but service users do benefit from outside services such as massage and music therapy. There is a regular review of this service to ensure the validity of the service. This would be done by close support of the service user and through regular reviews and reports.
Arrangements for service users to access social activities, hobbies and leisure interests:
Service users at this time access a wide range of activities. The activity planners are put together to ensure they meet each of the service user individual needs. The activity planners reflect a wide range of social, leisure, educational and hobbies that the service user may want to pursue. We will also actively seek work placements where appropriate.
Service users and staff are working together to build up Person Centered plans and life story work They also have Health Action plans which are reviewed on a regular basis.
Arrangements for service users to attend religious services:
Each of the service users in 1A has the opportunity to attend religious services of their choice, should they wish. Should a service user, at any time, wish to attend religious services, VHA would support them as appropriate.
Arrangements for contact between service users’ relatives, friends and representatives:
Contact with friends and family occur as and when service users’ wish it or for e.g. when a friend or family calls by, or have made arrangements to visit the friends or families home. There is also a communal bungalow with two private rooms for when friends and family visit, if required.
Dealing with Complaints:
VHA believes that service users’, families and advocates, members of staff and volunteers, trustees and members of the public should have access to a procedure that ensures that individual complaints are responded to and investigated in a thorough and appropriate manner. To this end, VHA has a ‘Complaints Procedure’ which persons have access to. The service users have access using a ‘Widget’ software programme.
Arrangements for dealing with reviews of the services users’ plan:
Service users’ are being supported in their ‘person centered planning’. This will reflect their hopes and aspirations for the future. Working from monthly reviews of service users’ lives, a ‘health action plan’ is also compiled.
Arrangements for respecting the privacy and dignity of service users’:
VHA at this time, operates with a broad range of guidelines in respecting the privacy and dignity of the service user. These include, Confidentiality policy, Information Sharing, Charter of Tenants Rights/Service Users’ Rights and the Aims and Objectives of Service Provision, etc.
Number, relevant qualifications and experience of employees:
1 x Support Manager
1 x Deputy Support Manager
5 x Full time Contracted Support Workers
3 x Waking Night Support Workers
8 x Part time Support Workers
3 x Relief Support Workers
Qualifications:
There is an ongoing training programme which will ensure staff have completed or will be completing mandatory training:
First Aid
Manual Handling
Fire Safety
Basic Food Hygiene
Health & Safety
Medication training
Anti-discriminatory practice
Adult Protection
DOLS
MCA
Other:
The majority of the staff group have done additional training, which includes:
Insulin Injection training
Diabetes Awareness
Gender Sensitivity
Mobility Matters
Epilepsy and Medication
Challenging Behaviour
Physical Management of Multiple Postural Problems
Risk Assessments
Choices
Communication Awareness
Visual Impairments & Learning Difficulties
Team Work
Introduction to Principles of Ordinary Living
POVA
MCA & DOLs training
Cerebral palsy
Dementia awareness
PEG and nutrition
Other training relevant to the service:
Diabetes awareness
Insulin injections
Rectal Diazepam
VHA Training Week
Common Induction Standards
Challenging behaviour
Manual Handling risk assessment for Managers
TIA and Cholesterol
Learning Disabilities
Aging dying and bereavement
Dysphasia
Other training:
Shropshire County Council Data Protection
Joint training Community Care Equal Opportunities Awareness
Shropshire County Training Equality and Diversity
Joint Training and Community Care – Communication with People with Acquired Impairments
Communication Works – Autism awareness
Leadership and management
Leadership in challenging times
At the moment there are no reviews or feedback, if you have information to share please click on the leave feedback link below!
You will want to follow the link below to get details on the inspections on this home.
