Church Lane, Bisley, Woking, Surrey GU24 9ED
kimmorris.elmfieldhouse@hotmail.com (01483) 489522 www.elmfieldhouse.com
We are a family-owned residential care home in Surrey which caters for the needs of 18 elderly residents who have residential or dementia care needs. With just 18 residents, it allows us to give a much more personal service and it allows them to feel part of the ‘family’ at Elmfield House.
We have been caring and looking after residents in our care home for over 35 years. During this time we have seen many changes in both the care system and Elmfield House itself. However, one thing will never change is our ethos to create a ‘home from home’ environment, where residents feel safe, secure and valued, just as they would in their own homes. Independence is promoted and encouraged. It is our policy to involve residents in making as many decisions for themselves as possible. Every resident of our care home is provided and cared for with his or her individual needs in mind.
We aim to provide a high- quality care which is tailored around the unique needs of the residents. Staff genuinely care about our residents and this is evident on a daily basis.
Priority is given to enhancing our resident’s physical and emotional well-being. Staff encourage residents to be independent and we encourage our residents to make choices and to be involved in decision making. Dignity and respect are promoted at all times and we acknowledge that Elmfield House is our resident’s home and try hard to ensure that residents reflect on and maintain their ‘usual’ routine when they reside with us.
Elmfield House aims to provide a safe and secure environment whilst remaining homely and fit for purpose.
We pride ourselves on being an integral part of Bisley community and have developed relationships with the Church, Village Hall, Bisley School, the Hen & Chickens public house and we attend local events within the village such as Teas on the Rec, the Community Café, The Strawberry Fayre, Bisley firework display and the visiting circus.
In recent years our residential and dementia care home has undergone significant renovations to improve the interior and physical appearance of the home. We have included a ground floor shower room, a new bathroom with a walk in bath, extended the kitchen and improved the laundry room. We then went on to add an additional 3 en-suite bedrooms, a larger lounge area, improved dining room, and new laminate flooring throughout the ground floor. And to top all of that, we put on a new roof.
All of our standard rooms feature an en-suite with their own toilet and wash basin facilities. All beds are profile beds with handset controls to adjust the height and shape of the beds for personal comfort. Our rooms have 2 arm chairs, a wardrobe, chest of drawers, bed side tables with lockable drawer, a flat screen television which is wall mounted, and a table with lamp. Our rooms have 2 call handsets so residents can call for assistance at any time. We do encourage new residents to bring personal items with them, such as photos, pictures, or anything else that reminds them of home. For health and safety reasons any electrical items must be PAT tested before coming into the home.
We asked our residents to help design a new garden, and what facilities would they like to see in it. There is now a large roofed gazebo as the centre point, which houses a large round wicker table, with many large cushioned arm chairs around the table. This all sits on top of artificial grass which makes walking easier. It also provides a neat and colourful exterior all year round. As the garden is south facing it can be quite a sun trap and therefore our residents enjoy being out there during the summer months, being shaded by the gazebo, whilst enjoying a cool drink and taking time to read a newspaper or book.
In the large communal lounge residents can look out into the garden, they can watch the television, listen to music, read their newspaper or socialise with others. We have 2 large activity cupboards full of games and each day an activity takes place.
Laundry is done on-site within 24 hours. Each resident has their own laundry basket and this is taken daily unless preferred otherwise. We request that clothing be labelled or initialled so that clothing goes back to the correct room. Clothing is dried and ironed before being returned to our resident.
Residents generally bring their own towels, although all bed linen is provided.
We have a visiting hairdresser who comes to the home each fortnight offering a range of services. She has competitive prices and is very experienced with the elderly clientele.
Every 6-8 weeks we have a visiting chiropodist who attends to the residents podiatry needs, again at competitive prices.
Vision Call opticians attend Elmfield House twice a year to do eye tests for all of our residents. They are experienced in elderly care. Our residents have the opportunity to purchase new glasses as and when their vision changes.
Elmfield House use West End Doctor’s surgery with whom we have an excellent relationship. The Practice Matron or GP will visit the home any weekday upon request and they create a medical care plan for each resident.
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